C1 Service Advisor Info

Automotive service consultants, also called service advisors, are the liason between the customers and the technicians. They must not only know how to communicate effectively with the customer, they must also relate well with the technicians and be knowledgeable of vehicle systems. When a customer comes in with [...]

The most common problems and repairs on vehicles are engine performance issues. Many of these problems are also the toughest to diagnose. The other ASE A series exams each deal with one certain vehicle system. Engine operation involves different systems that work together to keep the engine [...]

A6 Electrical and Electronic Systems Info

The increasing demand for comfort, convenience and safety in vehicles translates to an increase in electrical gadgets that are all run by the vehicle electrical system. In order to power all of these components, electrical systems have become more and more complex and powerful. The system requires a [...]

L1 Advanced Engine Performance Specialist Info

Diagnostics and repair of complex engine performance issues requires a deep understanding of the systems that are involved in engine operation. The L1 certification exam was designed to assess the engine performance knowledge of advanced technicians. With the growing importance of emission standards, it is vital for [...]

ASE was founded in 1972 and for the past 37 years has fulfilled its mission of providing certification credentials to automotive professionals in order to help raise the level of professionalism in the automotive industry and in the minds of consumers. In all that time, ASE has maintained the support [...]

Hey everybody, I’m Bill Haas. I currently serve as the vice president of education and training for the Automotive Service Association (ASA). As such, he is dedicated to growing and enriching the educational offerings for ASA members and the industry as a whole. Ongoing projects include his involvement with education [...]

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